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Documentation Writer Intern (Salesforce.com)

**This is a temporary part-time opportunity that pays $16/hr.**

General Purpose:

Verimatrix is looking for a fast learner and a detail oriented professional with exceptional communication skills to join our Enterprise Applications team. The Documentation Writer Intern will help create and update training materials.  A successful candidate presents a strong desire to innovate and be a part of a stimulating, fast-paced environment.

Responsibilities:

  • Assist Salesforce Training Specialist's efforts in defining and executing communication strategies, including a training program for both new and experienced users
  • Collaborate with Salesforce Training Specialist to build and maintain a Learning Management System, including the development and distribution of all training curriculum and user certifications
  • Work with Salesforce Training Specialist to build and deliver release-readiness material for new features
  • Support the Salesforce team with ad-hoc requests from employees and support triage
  • Construct training instructions materials via ScreenSteps

Qualifications:

  • Detail-oriented and ability to work with a high volume of documents 
  • Fast learner, highly organized and process-oriented creative thinker
  • Excellent oral and written communications skills 
  • Ability to multi-task in a fast-paced environment with competing priorities
  • A go-getter personality with a desire to learn and develop

Work Habits:

Documentation Intern must be able to work independently and in a team environment. They must be able to focus on a task and follow a precise process to the conclusion. They also must be self-auditing and have high quality standards.

About Verimatrix, Inc.:

Verimatrix specializes in securing and enhancing revenue for multi-screen digital TV services around the globe. The award-winning and independently audited Verimatrix Video Content Authority System (VCAS™) and ViewRight® solutions offer an innovative approach for cable, satellite, terrestrial and IPTV operators to cost-effectively extend their networks and enable new business models.  

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